Quality and continuous improvement

Satisfaction survey

Your opinion is key to keep improving our services. Take a few minutes to rate your experience with Distefar: every response helps us provide you with a better service.

Tell us about your experience

Rate each question from 1 to 4 and add any comments you consider relevant. Fields marked with * are required.

"*" indicates required fields

This field is for validation purposes and should be left unchanged.
Please rate the following questions from 1 to 4 according to the following criteria:
  • Unsatisfactory (1 point): There was some disagreement that caused dissatisfaction.
  • Normal (2 points): Everything proceeded normally, with no significant incidents.
  • Satisfactory (3 points): Everything went as expected and we are satisfied.
  • Very satisfactory (4 points): Initial expectations were exceeded and you would recommend us for this reason.

CUSTOMER SERVICE

How do you rate Distefar's flexibility in dealing with unforeseen events?:*
Do the service delivery times meet those specified in the offer?:*
Do you consider Distefar's communication with its clients sufficient?*

SERVICES

If you have used the Packaging & Labeling activity at Distefar's facilities, how do you rate the performance of this activity?*

OTHER

To what extent would you recommend Distefar to other companies?:*